1. Acceptance of These Terms
By using this website or submitting an inquiry or membership application through it, you agree to these Terms of Use. If you do not agree, please don't use the site. These terms will be presented for review and confirmation before any binding membership agreement is entered into — a separate, counsel-drafted document that these website terms do not replace (see §3).
2. What AAES Does
AAES is a private concierge and executive-services coordinator serving South Florida. In plain terms: we coordinate and arrange access to third-party providers, vendors, venues, and licensed professionals on a member's behalf. We are a coordinator and arranger, not the provider of the underlying service, except where a page explicitly says otherwise. This distinction matters and is carried through consistently:
- Security services are coordinated through separately licensed Florida security agencies — see Regulatory Disclosures.
- Medical, chiropractic, and wellness appointments are scheduled and coordinated, never provided, prescribed, or treated by AAES — see Regulatory Disclosures.
- Private aviation, marine charter, and ground transport are sourced and confirmed with certificated or licensed operators; AAES does not own or operate aircraft or vessels.
3. Membership & Eligibility
Membership is by application and a short conversation, not a public checkout. AAES reserves the right to accept or decline any application. A confirmed membership is governed by a separate membership agreement (counsel-drafted, outside the scope of these website terms — see docs/06 §11); where the two conflict for a member, the membership agreement controls.
4. No Guarantee of Outcome
AAES does not guarantee any specific outcome, result, availability, entry, reservation, booking, or level of service from any third-party provider, vendor, venue, or professional. We coordinate the request and confirm details before anything is presented to you as booked — but performance of the underlying service is the third party's responsibility, under its own authority, not AAES's. Response times and availability may be tiered by membership level and are not an unconditional round-the-clock promise (final SLA language pending TBD-012).
5. Acceptable Use
You agree not to use this site to submit false information, attempt to access another user's data, interfere with the site's operation, or use it for any unlawful purpose.
6. Intellectual Property
The text, design, and original photography on this site belong to AAES or its licensors and may not be copied or reproduced without permission. Third-party names, marks, and logos referenced anywhere on this site (where referenced at all) belong to their respective owners and are used only with the permission or basis the Regulatory Disclosures page describes — including the specific rule that no Formula One / F1-affiliated mark or partnership is referenced anywhere on this site absent a written, reviewed agreement (TBD-010).
7. Fees & Payment
Where membership dues or fees apply, pricing, billing cadence, and whether payment is collected online or invoiced after vetting are confirmed elsewhere and are not restated here as final (TBD-007, TBD-008). Membership dues are never structured, priced, or described as purchasing a referral to any medical or healthcare provider — see Regulatory Disclosures.
8. Communications & Consent
If you provide a phone number and check the SMS/call consent box on a form, you're agreeing to be contacted about your own inquiry by phone or text, as that checkbox's exact wording describes at the time you see it — that consent is never a condition of using the site or submitting a form. See Regulatory Disclosures for how TCPA consent is handled, and our Privacy Policy for how those records are kept.
9. Disclaimer of Warranties
This site and the coordination services it describes are provided "as is," without warranties of any kind, express or implied, to the maximum extent the law allows. AAES does not warrant that the site will be uninterrupted or error-free.
10. Limitation of Liability
To the maximum extent permitted by law, AAES's liability arising from your use of this site or the coordination services it describes is limited. The specific liability cap, and any carve-outs from it, are counsel-drafted terms not yet finalised — this section is a structural stand-in, not operative limiting language, until that review is complete.
11. Indemnification
You agree to indemnify AAES against claims arising from your misuse of this site or violation of these terms, to the extent the law allows. Exact indemnification language is pending counsel review, same as §10.
12. Governing Law
These terms are drafted on the working assumption that AAES is a formed Florida entity (docs/00 §10, assumption 1 — not yet independently confirmed) and are intended to be governed by Florida law. This is a structural default for a South Florida business, not a confirmed, counsel-reviewed choice-of-law clause.
13. Dispute Resolution
Not yet drafted. A real terms-of-use document typically specifies how disputes are resolved (negotiation, mediation, arbitration, or court, and where) — that specific mechanism is counsel's call, not engineering's, and is left as an open item here rather than a guessed default.
14. Termination
AAES may suspend or terminate access to this site, or decline or end a membership relationship, consistent with the separate membership agreement described in §3.
15. Changes to These Terms
We may update these terms as the site, the business, or the law changes. The "Last updated" date at the top of this page reflects the most recent substantive change.
16. Contact Us
Questions about these terms can be sent through the contact page, or by phone or email using the details in the site footer.